10 Best AI Tools for Small Businesses
In choosing the best AI tools for a small business, it is important to take into consideration your priorities, simplicity, cost, effectiveness, and security. These factors will enable you to select the most useful AI tools for your business.
1. Lavender.ai
Lavender. ai is a technology that makes written content more effective by applying the NLP and machine learning techniques. It analyses whether the content is fluent, coherent, and personal, and offers appropriate feedback. This tool is especially useful for writing positive replies and email copies quickly. Additionally, managers can draft blog posts, product descriptions, and social media posts.
AI in content marketing can transform your strategy!
- Key Features:
- Content optimization
- Personalized intros and prospect data
- Email copy improvements
- Data-backed insights
- Integration with CMS platforms like WordPress and HubSpot
2. MarketMuse
MarketMuse automates content audits, saving hours or even days of work. It removes subjectivity by highlighting what’s effective and what’s not. The tool helps create content plans swiftly, providing page-level, site-level, and SERP insights. Marketers can establish authority on topics by understanding which subjects to include based on ranking difficulty.
Key Features:
- On-page optimization
- Domain analysis
- Automated ROI and traffic projections
- Content inventories and research workflows
- AI-generated content briefs at scale
3. Upmetrics
Upmetrics is a cloud-based business planning platform for startups and SMBs with AI capabilities.. It simplifies the business planning process with its advanced AI capabilities. Being a cloud-based application, it allows teams to collaborate and work on business plans from anywhere. The subscription includes access to a library of 400+ sample business plans and other useful features.
*Key Features:
- 400+ sample business plans- AI business plan assistant
- AI-powered pitch deck creation
- Library of business planning tools
- AI-powered financial forecasting
- Business resources, video tutorials, and guides
4. Phrasee
Phrasee uses natural language generation and machine learning to create subject lines, body text, and other elements of email marketing campaigns. Small businesses can optimize email copies to improve engagement rates with Phrasee.
Key Features:
- Automated A/B/N testing
- Dynamic optimization for email, push, and SMS
- Increased clicks and conversions
- Language insights and performance reporting
*AI in small business marketing can automate email campaigns, schedule social media posts, and track customer interactions to understand behavioral patterns.*
5. Crystal Knows
Crystal Knows is a conversational tool that uses personality AI to identify online personality types and tailor messaging based on customer insights. It detects behavior patterns by analyzing publicly available data, including text responses and other attributes.
Key Features:
- Personality insights (values and preferences)
- Communication suggestions (tone of voice, word choice)
- Email integration
- Team collaboration
- Customizing outreach messages
By incorporating these AI tools, small businesses can enhance their efficiency, improve content and marketing strategies, and streamline business planning and customer interactions.
6. LiveChatAI
LiveChatAI is an AI chatbot that enhances communication with customers. Using trained data, the tool creates and tailors responses according to customer experiences.
LiveChatAI supports a multi-channel strategy, integrating seamlessly with platforms such as Slack, Intercom, and email services. It reduces costs and increases conversion rates using natural language processing and machine learning.
Key Features:
- Compatible with ChatGPT & GPT-4
- API available
- GDPR compliant service
- 24/7 support
- 50M characters for content import
7. Storydoc
Storydoc is an AI presentation maker for businesses that guides content and design. It helps create professional presentations quickly and efficiently.
Storydoc supports small and large businesses with easy CRM integrations, allowing personalized presentations tailored for each contact directly from your CRM. It also provides instant presentation analytics with AI-driven insights for performance optimization.
Key Features:
- AI-guided design and content
- In-slide AI content assistant
- In-slide AI image generator
- CRM and other business tool integrations
- Video content and calendar embedding
- In-app analytics
8. Salesforce Einstein GPT
Einstein GPT uses generative AI algorithms to generate human-like text for dynamic and engaging customer conversations. Integrated with Salesforce’s CRM platform, it helps businesses automate tasks, gain deeper customer insights, and deliver personalized experiences.
Einstein GPT leverages Salesforce Data Cloud for data-driven decisions and highly relevant content and messaging for target audiences.
Key Features:
- Sales forecasting
- Personalized customer interactions
- Strategic marketing insights
- Intelligent product recommendations
- Automated analytics dashboards
9. Appy Pie Design
Appy Pie Design is a unique design software which makes designing simple and easy with the help of artificial intelligence system. It is also good for small business and individuals who create visuals for e-commerce, social media, and promo products.
Appy Pie Design offers features for creating visual content tailored to advertising campaigns, social media posts, and blog imagery.
Key Features:
- Drag-and-drop simplicity
- Extensive template library
- Instant brand kit integration
- Smart resize for any platform
- Collaborative team features
- Rich asset collections
- Custom font uploads
- Dynamic color palettes
- Seamless social media sharing
10. Glassix
Glassix is an AI customer support and chatbot software for small businesses and startups. It offers an AI-driven unified inbox that consolidates all business channels and conversations into one hub.
Key Features:
- Visual chatbot builder
- AI-driven unified inbox
- Seamless agent-to-bot handoff
- Omnichannel support
- Integration with social media and instant messaging platforms
- By incorporating these AI tools, small businesses can enhance efficiency, improve content and marketing strategies, streamline business planning, and elevate customer interactions.
